Privacy Policy

This website, sisqs.co.uk, is operated by SISQS Ltd (Company No. 12165409), registered at 412 Allied Sainif House, Greenford Road, Greenford, Middlesex, UB6 9AH. We are the data controller for personal data collected through this website. You can contact us about anything in this policy at compliance@sisqs.co.uk or on 020 8575 5544.

The SISQS platform at portal.sisqs.co.uk has its own terms and data processing arrangements for customer accounts. This policy covers the marketing website you are reading now.

• Feedback form: your name, company, rating, topic and message. We use this to review and act on your feedback. Our lawful basis is legitimate interests: understanding and improving our services. Feedback is transferred to and managed in the SISQS Buyer & Supplier Portal.
• Enquiries: if you email or call us, we process the contact details and content you provide in order to respond. Our lawful basis is legitimate interests and, where you are asking about our services, steps taken before entering a contract.
• Published reviews: we publish a review on this website only with your permission. Our lawful basis for publication is your consent, which you can withdraw at any time by contacting us, and we will remove the review.
• Technical data: our hosting provider keeps standard server logs (such as IP address, browser type and pages requested) for security and reliability. Our lawful basis is legitimate interests in running a secure website.

This website does not currently use analytics or marketing cookies. See the Cookie Policy for details.

We do not sell personal data. We share it only with service providers who help us run this website and our business: our website hosting provider, our email provider, and the SISQS Buyer & Supplier Portal for feedback management. Each acts under contract and only on our instructions. Where a provider processes data outside the UK, we rely on recognised safeguards such as adequacy regulations or standard contractual clauses.

• Enquiries: for as long as needed to deal with your enquiry and for a reasonable period afterwards, normally no more than 2 years.
• Feedback: while it remains relevant to improving our services, or until you ask us to delete it.
• Published reviews: until you withdraw consent.
• Server logs: retained by our hosting provider on short rolling periods.

Under UK GDPR you have the right to:

• access the personal data we hold about you
• have inaccurate data corrected
• have your data erased in certain circumstances
• restrict or object to our processing
• receive your data in a portable format
• withdraw consent at any time where consent is our lawful basis

To exercise any of these rights, contact compliance@sisqs.co.uk. We respond within one month. If you are unhappy with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.

We will update this page when our practices change, and the review date above will change with it. Significant changes will be flagged on this page.